Top use cases for live video in customer serviceAugust 24, 202211 AM (UTC +4)


Top use cases for live video in customer service

August 24, 2022
11 AM (UTC +4)

In the era of digital communications, RichCall helps you to integrate high-end collaboration technologies into your customer service.

It allows businesses to collaborate with clients remotely with live HD video, application and document sharing, co-browsing and other tools.

This webinar is going to focus on why you should use live video in customer service.

Ok, live video is now everywhere.

You use enterprise video to collaborate with your team.

You connect with your friends through face-to-face video calls.

You enjoy live video streams from your favorite bloggers.

Why not use it in your contact center?


True digital transformation of customer service

Take a look at how to transform the way you interact with your customers:
Video sales
Engage in web-based chats with your customers to improve customer service and increase sales with live video showrooms.
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Visual support
Provide customers with live-video customer service and provide your own team with easy to use visual support.
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Video kiosk
Video kiosks can help businesses increase their points of presence whilst maintaining a low capital expenditure.
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Video banking
Quick and convenient method of verifying your customer’s identity online via secure video-session. Supports integration with 3rd-party biometry software.

Read more

Driving results for sales, marketing & customer service teams

Average Customer Satisfaction Score

Average First Call Resolution
Uplift in Conversion vs. Unassisted

Webinar: Top use cases for live video in customer service.


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Live video expert software for visual customer experience